eHarbours, Harbour Software
eHarbours (Harbour Software) is a feature rich, well developed, reliable Harbour Management System providing all the facilities that any leading administration centre would expect.
With full electronic invoicing, online payments, chip & pin card payments, bulk email facilities and document management as standard features, customers use eHarbours to manage the whole range of harbour and marina administration.
Add incident management, detailed berth management and mapping along with AIS tracking tools and you begin to see that eHarbours becomes an incredibly valuable tool for any Harbour Master or Marina Manager.
eHarbours Features
Electronic Invoicing
Most invoices are now sent electronically with the vast majority of yacht owners now accepting invoices by email.
Owner Details
Multiple contact details, management for address, contact phones, emails.
Address lookup from a postcode for speed and accuracy.
Instant validation of email address for speed and certainty about capture of valid email details.
Boat Details
Basic vessel details including LOA, beam, draft, type etc.
Plus as much or as little detail that the marina needs to capture – fields can be added or hidden to ensure only the required data is captured.
Mooring Details
Swinging moorings, fore & aft moorings, pontoon berths, trots, piles, hammerhead.
For marina style pontoons, detailed space calculations for optimisation of berth allocation.
Locations and facilities can also be shore based for invoicing of yacht stores etc.
Vessel Allocation to Mooring
Temporary, annual or permanent allocation.
Boat holiday facility to enable sub-lets for short or long vacant periods.
Tariff Management
Add daily, weekly, monthly, quarterly or annual tariffs to a vessel.
Facility to suspend an invoice from being included in any run (with easy audit reports for checking).
Customer & Staff Communications
Make notes against a customer account in date order. Choose to display notes on front of owner account screen for high visibility if required.
Add an action to a note, with or without a due by date, and assign to a staff member.
Send individual emails – choose from a list of template emails, or send an individual custom email.
Attach any document(s) including invoices, credit notes, statements, mail merge letters, leaflets.
Send Bulk Emails
Select all customers or any specific group of customers by vessel type, location, mooring type, tariff, invoice frequency, county, etc.
eHarbours can deliver bulk email to harbour and marina customers with attachments such as Notice to Mariners, Invoices, Reciepts and Booking Confirmations.